All orders are shipped as fast as possible. Most orders are shipped within 24 hours. Shipping and delivery will be handled by Deutsche Post and have a delivery time of 2-9 days which will depend on your exact location. Your order will include a tracking number for your shipment that will be updated and emailed to you within 24 hours!
You can track your order with your tracking number by entering it in the tracking system here then clicking the track button:
All orders qualify for a 30 day return period. All orders can be returned within 30 days for any reason. Orders outside of the 30 days qualify for an exchange or replacement product of equal or lesser value.
If your return is the result of an error on our behalf then return shipping costs or a paid return shipping label will be provided to you at no cost.
Please contact us immediately if via the Support link, Contact link, or live chat if you have any questions or concerns. We’re here to help!
All returned orders will receive a full refund of the order total back to the original billing method used for the order. If the order is returned without any error on our behalf it may be subject to a 15% restocking fee. All refunds are processed within 7 days or less after being received.
Please contact us immediately if you have any issues via the Contact Us button at the top of any page or by clicking here. We’re here to help!